
The client
This client is a Local Government Council employing over 1,000 people in the south-eastern suburbs of Melbourne, Australia. It covers a growing population of 150,000 people with an annual budget of $245 million.
- Industry: Local Government
- Client Size: 1,000+ Employees
- Location: Melbourne
Challenges
They determined that partnering with a specialist managed security service provider was the best approach to protect the Council whilst also maximising the return on a limited IT investment capacity.
The Council IT team also lacked cyber-threat detection and response capabilities and was concerned this exposed them to unsustainable risk.
Solution
Cythera proposed its award-winning cloud-delivered Managed Detection and Response service which incorporates 24x7 Security Operations Centre (SOC) as a service, automation and proactive incident response to detect and respond to security threats using a combination of Australian based, human-led operations team and Rapid7 advanced cyber monitoring software.
Cythera utilises Rapid7’s extremely powerful InsighIDR, InsightVM and InsightConnect Pro Automation software which includes over 900 behavioural-based threat detections, monitors more than 700,000 vulnerabilities and has the capacity to efficiently automate incident response.
Cythera also incorporated a named lead security operation analyst into the service who is responsible for working as an extension of the Council’s IT operations team to deliver human-led security event triage, reponse and operational support.
Outcome
The Council’s IT team have a trusted partner to deliver managed cyber security services.
- Behavioural-based threat detection
- Advanced monitoring software
- Managed detection and response service
- 24x7 Security Operations Centre
- Extension to internal IT team
The local Council has improved their security posture and reduced overall cyber risk. This has provided the Council executives with a much higher level of comfort and overall satisfaction.
The Cythera cyber security service ensures the Council proactively and efficiently responds to unavoidable incidents, such as zero-day vulnerabilities, without impacting the internal IT teams workload.