Reliable cyber management at the right time

Our virtual IT security manager steps in to coordinate daily ops, manage risk registers, and guide incremental uplift.

vITSM

Flexible security leadership that fits your needs

Gain steady, strategic security leadership with Cythera’s Virtual IT Security Manager service. We work as an extension of your team — helping to manage operational risks, steer improvement programs and keep your cyber defences aligned with business goals.

Appointed security lead to own and progress priority initiatives
Scheduled sessions for planning, updates, and reporting to the board
Expertise spanning risk management, compliance, and response

Service detail

Details How vITSM supports your business

Whether at the beginning or midstream, we embed with your team to provide practical guidance and momentum. Our role goes beyond advice—we help push security forward with clear results.

Trusted Security Partnership.

Consistent guidance with real impact. We embed leadership into your workflow—supporting decisions, managing risk, and delivering compliance clarity with a flexible vITSM model.

Deliver and manage improvement roadmaps
Support initiative reviews and supplier evaluations
Help meet Essential Eight, ISO 27001 and other standards

Our delivery process

How is it delivered

We act as your dedicated security lead, working within your team to manage cyber risks, meet compliance requirements, and support your key priorities.

Onboard and assess

We familiarise ourselves with your setup, assess documented risks, and collaborate to identify key challenge areas.

Plan and prioritise

We collaborate with you to define a tailored work plan that fits your operational needs and priorities.

Lead and deliver

We remain embedded as your dedicated security contact, helping push forward outcomes in governance, tech improvements and incident preparedness.

Benefits

Why work with us

Get strategic security oversight without hiring in-house. Our vITSM service offers flexible, expert support tailored to your operational needs.

One point of contact

You’ll have a dedicated security lead who understands your organisation, operates with context, and can engage seamlessly with both technical teams and executives.

Strategic and operational

Our approach connects strategy with execution—helping you move from intent to outcome while staying aligned with your security priorities.

Trusted and experienced

Our consultants offer practical, hands-on expertise across the full security lifecycle—from governance and risk to engineering and incident response.

What comes next

Expand your security coverage

Our vITSM service offers strategic guidance and consistent delivery support to lift your security maturity and help you stay ahead of evolving threats.

Discuss your needs and define the right vITSM model
Receive a tailored proposal and delivery approach
Kick off confidently with structured onboarding and a 90-day roadmap

Talk to an expert

Web Filter, CASB & DLP (Cloud Access Security Broker & Data Loss Prevention)

Monitor and manage how users interact with cloud, web, and AI platforms — including movement of sensitive data.

Web Application Penetration Testing

Uncover hidden flaws in your web apps — from session handling to access controls — through in-depth security reviews.

Frequently asked questions

From risk assessment to rapid response - we’re with you every step of the way.

Can a vITSM help teams with limited internal security resources?

Your vITSM becomes part of your team, supporting governance, incident handling, vendor risk, and strategic direction�allowing you to stay focused on operations while maintaining a strong security posture.

Can vITSM be used by government or essential services?

Yes. Our vITSM service is tailored for highly regulated environments. Cythera consultants work closely with public sector organisations and critical infrastructure providers to meet industry standards and uphold governance obligations.

What is a virtual IT Security Manager (vITSM)?

A vITSM provides day-to-day leadership for your security program. They help maintain operational oversight, ensure compliance, and drive continuous improvement - giving you senior expertise without adding to headcount.

What's delivered through a virtual ITSM engagement?

Our engagements adapt to your needs commonly including board-level reporting, project risk assessments, strategy planning, audit preparation, and hands-on support during incidents or compliance reviews.

When should I consider engaging a virtual IT Security Manager?

A vITSM offers strategic guidance and hands-on leadership when you need cyber expertise but aren't ready for a full-time CISO. It's ideal for closing gaps in security ownership or compliance execution.